Privacy Policy for Certalune

Effective Date: 2025

At Certalune (certalune.site), we respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website.

Information We Collect

Personal Information

When you register for training programs, subscribe to newsletters, or contact us via Contact Us, we may collect your name, email address, phone number, and mailing address.

Usage Information

We automatically collect information about your device and how you interact with the Site, including IP address, browser type, operating system, pages visited, and access times.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Personalize your experience on the Site
• Respond to inquiries and provide customer support
• Send updates, announcements, and promotional materials
• Ensure compliance with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze Site traffic, and ensure proper functionality. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect Site performance.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include:

• Right of access: Obtain confirmation of whether we process your personal data and access your data.
• Right of rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data under certain conditions.
• Right to restrict processing: Request limitation of processing under specific circumstances.
• Right to data portability: Receive your personal data in a structured, commonly used format.
• Right to object: Object to processing based on legitimate interests or consent.
• Right to withdraw consent: Withdraw consent at any time without affecting past processing.

To exercise any of these rights, please contact us via Contact Us.

Sharing and Disclosure

We do not sell or rent your personal data. We may share information with service providers who assist us in operating the Site, performing services, or complying with legal requirements. We require all service providers to uphold confidentiality and security of your data.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

Security Measures

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

International Data Transfers

Your data may be transferred to and maintained on servers located in Canada and other jurisdictions. We take steps to ensure appropriate safeguards are in place to protect your data.

Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us to request deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will reflect the date of the latest revision. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Address: 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada
Phone: +14169142310
Business ID: 942907985